Glossary
DNS RECORDS

SOA

Start of Authority — the first record in every DNS zone. Names the primary nameserver, the admin email, and controls zone refresh timers and negative-cache TTL.

SOA (Start of Authority) is the first and most privileged record in every DNS zone. It defines who owns the zone, when it was last modified, and how secondary nameservers should behave.

Record Format

example.com.  SOA  ns1.example.com. admin.example.com. (
    2026091101   ; serial
    3600         ; refresh
    600          ; retry
    604800       ; expire
    3600         ; minimum (negative TTL)
)

Fields

FieldPurpose
Primary NSThe authoritative source of the zone
Admin emailContact for zone ops (dots replace @)
SerialVersion number, bumped on every change
RefreshHow often secondaries poll the primary
RetryRetry interval after a failed refresh
ExpireHow long secondaries serve stale data if primary is unreachable
MinimumNegative-cache TTL — how long NXDOMAIN answers are cached

Common Gotchas

  • Forgetting to bump the serial means secondary nameservers never update.
  • Setting minimum too high caches NXDOMAIN across resolvers for days, breaking newly-created subdomains.
  • Admin email uses the DNS convention: admin.example.com. means [email protected].

Read what an SOA record is in depth, check the TTL glossary entry, and the nameserver definition.